FAQ

 

This area is constantly being expanded as soon as frequently asked questions arise. 

If you cannot find the answer to your question here, we would be happy to advise you on
+43 677 61007858 (Mon-Fri from 8 a.m. to 12 p.m. and 2 p.m. to 6 p.m.).

 

  • I become a member while Edition #5 is already running. Can I still get the entire collection?
    We're doing our best to give our first 998 members a full collection. If you join Edition Austria a little later, we try to make it possible for the previous editions to be bought individually. This does not increase the edition limit.
  • Can I also get individual bottles without a subscription?
    Yes, these will be available from our partners from autumn 2023 at a unit price of EUR 149,- plus shipping.
  • Why exactly 998 members?
    The Edition Austria is a series limited to exactly 1,000 pieces. No. 1/1000 remains with the artist, no. 1000/1000 with Gaisbergwasser, the 998 in between go exclusively to our members. 
  • How much are the shipping costs?
    In Austria and Germany, the shipping costs are included in the subscription price of EUR 99,-. Subscription price for the rest of Europe EUR 114.90 including shipping. International Subscription via our partners.
  • How does the payment work?
    Either via a SEPA direct debit mandate or PayPal subscription payment. It is only debited in months in which an art edition is also delivered.
  • Is there a notice period?
    Members who register by the end of October 2023 do not enter into a minimum commitment period. After that it will be 3 months. However, by canceling you lose your place in the member list.
  • What if I don't have the space to put up that much artwork?
    If you want to create a complete collection to save space or just exhibit individual artworks, you can leave the individual editions in their boxes, which can be stacked to save space (35x20x12.5cm). The edition number in the box is noted on the top and bottom. Incidentally, each edition comes with a certificate of authenticity.
  • Can I also order several subscriptions?
    Yes.
  • Are the artworks dishwasher safe?
    No.